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Turning Followers into Customers: Marketing Communication Strategy of @Aw.Seserahankuningan

Aisyah, Maya Nur and Fahmil Ulum, Tri Nurhamidah and Wulandari, Sri and Andriany, Dian (2025) Turning Followers into Customers: Marketing Communication Strategy of @Aw.Seserahankuningan. Interdiciplinary Journal and Humanity, 4 (6): 6. pp. 441-449. ISSN 2963-3397

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Official URL: https://injurity.pusatpublikasi.id/index.php/inj/a...

Abstract

In this era of ever-evolving technology, Instagram has grown into one of the most innovative technology platforms widely used as a promotional medium. Technological advances on Instagram not only facilitate interaction between brands and consumers, but also enable more creative and efficient marketing strategies. By effectively utilizing Instagram's features, Instagram can be a tool that can increase brand awareness, attract new customers, and ultimately increase sales. This study aims to comprehensively analyze the communication strategies employed in the Instagram activities of the @aw.seserahankuningan account and to analyze the factors influencing followers' trust in becoming customers and their impact on sales growth. The research method used is descriptive qualitative, utilizing the IMC (Integrated Marketing Communication) theory, which is effective for developing promotional programs. Data collection methods include observation, literature review, in-depth interviews with users of the Instagram account @aw.seserahankuningan, and documentation. The results of this study indicate that the @aw.seserahankuningan account has successfully attracted the attention of potential consumers, increased interaction, and built trust. Additionally, Instagram has proven to be an effective tool for promoting products and enhancing wedding gifts branding. The @aw.seserahankuningan account has successfully transformed its followers into loyal customers and supporters who are eager to recommend others to purchase the product.

Keyword: Marketing communication strategy, Instagram, Integrated Marketing Communication (IMC), Marketing

Item Type: Article
Subjects: H Political and Social Sciences > HA Communication Sciences (General)
H Political and Social Sciences > HJ Public Finance
J Economics and Business > JC Management (General)
Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > Ilmu Komunikasi
Depositing User: Maya Nur Aisyah
Date Deposited: 11 Aug 2025 08:46
Last Modified: 11 Aug 2025 08:46
URI: https://eprints.ugj.ac.id/id/eprint/1411

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