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The Influence of Price and Product Quality on Consumer Satisfaction with Oppo Smartphones on Shopee

Dani, Akbar Maulana and Haikal, Musyaffa and Yusuf, Yusuf and Tiara, Muthiarsih (2025) The Influence of Price and Product Quality on Consumer Satisfaction with Oppo Smartphones on Shopee. Indonesian Journal of Business Analytics (IJBA), 5 (2). pp. 1947-1960. ISSN 2808-0718

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Official URL: https://doi.org/10.55927/ijba.v5i2.14211

Abstract

This study aims to analyze the influence of price and product quality on consumer satisfaction with Oppo smartphones on Shopee. The research method used is quantitative, with data collected through questionnaires distributed to university students in Cirebon. The data was analyzed using multiple linear regression with the assistance of SPSS software. The results of the study indicate that both price and product quality significantly influence consumer satisfaction, both partially and simultaneously. Partially, price has a greater influence than product quality. The coefficient of determination (R²) value of 0.255 indicates that 25.5% of the variation in consumer satisfaction can be explained by price and product quality, while the remaining variation is influenced by other factors. The conclusion of this study emphasizes the importance of competitive pricing strategies and product quality improvements to enhance consumer satisfaction with Oppo smartphones on Shopee.

Item Type: Article
Subjects: J Economics and Business > J General Economics
J Economics and Business > JC Management (General)
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dani Akbar Maulana
Date Deposited: 14 Aug 2025 09:08
Last Modified: 14 Aug 2025 09:08
URI: https://eprints.ugj.ac.id/id/eprint/1567

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