Learning motivation can determine the result of students' online learning by several
factors, namely internal and external factors (from within students) and external
factors (from outside students). The purpose of this study is to determine the
internal and external factors that affect students' learning motivation in class XI
AKP 2 SMK Pariwisata Kota Cirebon in online learning. This qualitative
descriptive research collects the data from questionnaires and unstructured
observations interviews. The questionnaire used in this study was 21 questions;
unstructured observation and unstructured interviews. The results obtained from the
questionnaire show that the internal factors that can affect students' learning
motivation in online learning consist of four indicators, namely Interests, Needs,
Attitudes, and Intelligence, with percentage values of 74.6%, 55.6%, 79.5%, and
77.8%. External factors that influence students' learning motivation in online
learning consist of three indicators: the Family Environment, School Environment,
and Community Environments, with the percentage values of 80.2%, 62.5%, and
75.7%.
Keywords: Motivation, Internal Factors, External Factors, Online Learning