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The Impact Of E-Commerce Development On The Implementation Of Consumer Protection Law In Trade Law In Indonesia

Muhammad Annas, Ferdhiyanto and Mohammad Yaasiin, TW and Deni Yusup, Permana and Diky, Dikrurahman (2025) The Impact Of E-Commerce Development On The Implementation Of Consumer Protection Law In Trade Law In Indonesia. Journal of Social Research, 4 (2). pp. 1-7. ISSN 2827-9832

[thumbnail of DAMPAK PERKEMBANGAN E-COMMERCE TERHADAP IMPLEMENTASI UNDANG-UNDANG PERLINDUNGAN KONSUMEN DALAM UNDANG-UNDANG PERDAGANGAN DI INDONESIA] Text (DAMPAK PERKEMBANGAN E-COMMERCE TERHADAP IMPLEMENTASI UNDANG-UNDANG PERLINDUNGAN KONSUMEN DALAM UNDANG-UNDANG PERDAGANGAN DI INDONESIA)
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Official URL: https://doi.org/10.55324/josr.v4i2.2230

Abstract

The development of information and communication technology has brought major changes in various aspects of life, including in the field of trade. E-commerce or electronic commerce has become one of the sectors that is growing rapidly in Indonesia. However, on the other hand, the development of e-commerce also raises various new challenges in consumer protection. This research aims to analyze the impact of e-commerce developments on the application of consumer protection laws in trade law in Indonesia. This research uses normative juridical research methods. The data collection technique used in this research is literature study. The collected data was analyzed using qualitative analysis methods. The research results show that the development of e-commerce in Indonesia has had a significant impact on the implementation of consumer protection laws. Some of the main problems faced by consumers include non-transparency of product information, fraud, and a lack of effective dispute resolution mechanisms. Although there are various regulations governing consumer protection, their implementation still needs to be improved, especially in the context of e-commerce. This research recommends increasing outreach and education regarding consumer rights, strengthening regulations specific to e-commerce, and developing dispute resolution mechanisms that are more effective and easily accessible to consumers.

Item Type: Article
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum
Depositing User: Yasin Mohamad Yaasin TW
Date Deposited: 24 Apr 2026 07:23
Last Modified: 24 Apr 2026 07:23
URI: https://eprints.ugj.ac.id/id/eprint/3306

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